Company Profile

Welcome to Paper Tiger House.

Paper Tiger House is a Denmark-registered business based in Copenhagen. We operate our online store with a focus on providing customers with a clear, convenient and reliable shopping experience.

Our goal is simple: to make online shopping straightforward by providing clear product information, transparent store policies, dependable order processing and responsive customer support.

Our Company

Company name: Paper Tiger House
CVR number: 45511049
Established: April 1, 2025
Responsible person: Adriana Patricia Perez Orozco

Registered address:
Åboulevard 4, 1. tv
2200 København N
Denmark

Email: support@zhbysi.shop
Telephone: +45 58 72 49 28

What We Focus On

At Paper Tiger House, we believe that a good online shopping experience should be built around transparency, convenience and customer confidence.

We aim to provide:

  • Clear and accurate product information;

  • A simple and convenient ordering process;

  • Secure and flexible payment options;

  • Reliable order processing and delivery;

  • Order tracking where available;

  • Clear return and refund procedures; and

  • Helpful customer service when assistance is needed.

A Clear and Transparent Shopping Experience

We understand that customers want to know exactly what to expect when shopping online.

For this reason, our store provides dedicated information regarding:

  • Payments;

  • Shipping and delivery;

  • Returns and refunds;

  • Privacy and personal information;

  • Terms of Service;

  • Customer support; and

  • Other important purchasing conditions.

We encourage customers to review the relevant policies before completing a purchase.

Customer Service

Customer satisfaction is an important part of how we operate our online store.

If you have questions regarding a product or an existing order, you may contact us for assistance with matters including:

  • Product information;

  • Order status;

  • Payment questions;

  • Shipping and delivery;

  • Tracking;

  • Damaged or incorrect products;

  • Returns;

  • Refunds; and

  • General customer service enquiries.

When contacting us about an existing order, please include your order number where possible so that we can identify your purchase more efficiently.

Payments

For eligible orders, available payment methods may include:

PayPal
Cash on Delivery (COD)

Only payment methods displayed during checkout are available for the relevant order.

Payment availability may vary according to destination, order value, product or delivery method.

Shipping

We currently provide delivery to eligible destinations throughout Europe.

Orders are generally processed within 1–2 business days, with estimated delivery typically taking approximately 5–7 business days after dispatch.

Where tracking is available, customers will normally receive tracking information after shipment.

Returns and Customer Protection

We aim to maintain a clear and fair return process.

Eligible customers may request returns under our voluntary 30-day return policy, subject to the conditions set out in our Return and Refund Policy.

Consumers making eligible distance purchases within the European Union or European Economic Area may also have a statutory 14-day right of withdrawal, subject to applicable legal conditions and exceptions.

Our voluntary policies do not replace or reduce mandatory consumer rights.

Privacy

We respect the privacy of our customers.

Personal information provided through our online store is handled in accordance with our Privacy Policy and applicable data protection requirements.

Information may be used where necessary to:

  • Process orders;

  • Arrange payments;

  • Deliver products;

  • Provide customer support;

  • Process returns and refunds;

  • Prevent fraud; and

  • Comply with applicable legal obligations.

Please review our Privacy Policy for more information.

Our Commitment

At Paper Tiger House, we are committed to continuously improving the way customers interact with our online store.

We aim to maintain:

Transparency
Clear information about products, orders, payments, delivery and returns.

Convenience
A straightforward online ordering and checkout experience.

Customer Support
Accessible assistance when customers have questions or experience an issue.

Responsible Service
Store policies designed to provide customers with clear information about their purchases and rights.

Thank you for choosing Paper Tiger House.

We appreciate your trust and look forward to serving you.

Contact Us

If you have any questions about our company, products or services, please contact:

Paper Tiger House
CVR number: 45511049
Responsible person: Adriana Patricia Perez Orozco

Registered address:
Åboulevard 4, 1. tv
2200 København N
Denmark

Email: support@zhbysi.shop
Telephone: +45 58 72 49 28