Last updated: September 23, 2026
Welcome to Paper Tiger House.
Paper Tiger House is a business registered in Denmark and operates this online store to offer products to customers through our e-commerce platform.
We aim to provide customers with clear product information, transparent purchasing conditions and accessible customer service throughout the ordering process.
1. Our Company
The online store is operated by:
Company name: Paper Tiger House
CVR number: 45511049
Responsible person: Adriana Patricia Perez Orozco
Registered address:
Åboulevard 4, 1. tv
2200 København N
Denmark
Email: support@zhbysi.shop
Telephone: +45 58 72 49 28
Customers may use the contact information above for questions concerning our company, products, orders or customer service.
2. Our Online Store
Paper Tiger House operates an online retail store through which customers can browse available products and place orders.
Through our online store, customers can access information concerning:
- Products and prices;
- Available payment methods;
- Shipping and delivery;
- Order tracking where available;
- Returns and refunds;
- Privacy and personal information;
- Terms of Service; and
- Customer support.
The products, prices and availability applicable to a purchase are displayed through our online store.
3. Product Information
We aim to provide clear information about the products offered through our store.
Depending on the product, information may include:
- Product name;
- Description;
- Product images;
- Specifications;
- Features;
- Available variations;
- Price; and
- Availability.
Customers should review the applicable product page before placing an order.
If you have a question about a product, you may contact us before completing your purchase.
4. Ordering
Customers can place orders through our online checkout.
Before submitting an order, customers have an opportunity to review relevant information such as:
- Products selected;
- Quantity;
- Product variations where applicable;
- Price;
- Delivery information;
- Available payment methods; and
- Order total.
After an order has been successfully submitted, customers will normally receive an order confirmation using the contact information provided during checkout.
5. Payments
Available payment methods are displayed during checkout.
Payment availability may vary depending on factors such as:
- Customer destination;
- Order details;
- Order value;
- Currency;
- Product availability;
- Delivery method; and
- Payment services currently available through our store.
Only the payment methods displayed during checkout are available for the relevant order.
If a payment method is not displayed during checkout, it is not currently available for that transaction.
Customers should review the available payment options before completing their purchase.
For additional information, please review our Payment Policy.
6. Shipping and Delivery
We currently provide delivery to eligible destinations throughout Europe.
Orders are generally processed within 1–2 business days after they have been successfully placed.
After dispatch, estimated delivery generally takes approximately 5–7 business days.
Actual delivery availability and delivery times may depend on the destination, carrier operations and other circumstances affecting transportation.
Applicable shipping options and charges are displayed during checkout.
Where tracking is available, customers will normally receive tracking information after dispatch.
Please review our Shipping and Delivery Policy for further information.
7. Returns and Refunds
Eligible customers may request a return under our voluntary 30-day return policy, subject to the conditions stated in our Return and Refund Policy.
Consumers making eligible distance purchases within the European Union or European Economic Area may also have a statutory 14-day right of withdrawal, subject to applicable legal conditions and exceptions.
Our voluntary return policy operates in addition to applicable mandatory consumer rights and does not replace or reduce those rights.
Customers should contact us before sending a product back so that the applicable return instructions can be provided.
Please review our Return and Refund Policy for complete information regarding returns, withdrawal requests, exchanges and refunds.
8. Refund Methods
Approved refunds will be issued using the applicable refund method available for the original transaction or another appropriate method where necessary.
The exact refund method may depend on the payment method used for the original order and the payment services available for that transaction.
For complete information regarding refund eligibility, timing and procedures, please review our Return and Refund Policy and Payment Policy.
9. Customer Service
Customers may contact us for assistance concerning:
- Product information;
- Existing orders;
- Order changes or cancellations;
- Payment questions;
- Shipping and delivery;
- Tracking;
- Damaged or defective products;
- Incorrect products;
- Missing products or components;
- Returns;
- Exchanges;
- Refunds; and
- Other customer service matters.
When contacting us about an existing order, please include your order number and the email address used when placing the order where possible.
Email: support@zhbysi.shop
Telephone: +45 58 72 49 28
10. Privacy and Personal Information
Personal information provided through our online store is handled in accordance with our Privacy Policy and applicable data protection requirements.
Depending on how customers use our store, personal information may be processed where necessary to:
- Process orders;
- Process payments;
- Arrange delivery;
- Provide tracking;
- Provide customer support;
- Process returns and refunds;
- Prevent fraud;
- Maintain transaction records; and
- Comply with applicable legal obligations.
Please review our Privacy Policy for additional information about how personal information is processed.
11. Store Policies
We publish store policies to provide customers with information concerning their purchases and use of our online store.
These policies include:
- Return and Refund Policy;
- Privacy Policy;
- Terms of Service;
- Shipping and Delivery Policy;
- Payment Policy;
- Contact Information;
- Legal Notice; and
- Other applicable store information.
Customers are encouraged to review the relevant policies before completing a purchase.
12. Our Approach
Our approach to operating the online store is based on providing customers with clear information throughout the purchasing process.
We aim to maintain clear product information, transparent store policies and accessible customer support.
Information concerning products, prices, available payment methods, shipping and other order conditions is provided through the relevant product pages, store policies and checkout process.
13. Contact Us
If you have questions about Paper Tiger House, our products, an existing order or our customer service, please contact:
Company name: Paper Tiger House
CVR number: 45511049
Responsible person: Adriana Patricia Perez Orozco
Registered address:
Åboulevard 4, 1. tv
2200 København N
Denmark
Email: support@zhbysi.shop
Telephone: +45 58 72 49 28