Last updated: September 23, 2026
This Payment Policy explains the payment arrangements applicable to purchases made through zhbysi.shop, operated by Paper Tiger House.
By placing an order through our online store, you agree to the payment terms described below together with our other applicable store policies.
1. Available Payment Methods
Available payment methods are displayed during checkout.
Payment availability may vary depending on factors such as:
- Customer destination;
- Order details;
- Order value;
- Currency;
- Product availability;
- Delivery method; and
- Payment services currently available through our store.
Only the payment methods displayed during checkout are available for the relevant order.
Customers should review the available payment options before completing their purchase.
We do not guarantee that any particular payment method will be available for every order, destination or customer.
2. Payment Information at Checkout
Before completing an order, customers will be shown the applicable payment options available for that transaction.
Depending on the payment method selected, additional information or confirmation may be required to complete the order.
Customers are responsible for ensuring that the information provided during checkout is accurate and complete.
If a payment option is not displayed during checkout, that payment method is not currently available for the relevant order.
3. Payment Processing
Payment processing may depend on the payment method selected during checkout and the payment services available for the transaction.
Where a third-party payment provider is involved, payment information may be processed directly by that provider in accordance with its own terms and privacy practices.
Paper Tiger House may receive information necessary to confirm, process and manage the order without receiving all payment credentials used by the customer.
4. Payment Security
We take reasonable measures to support secure order and payment processing through our online store.
Payment transactions may be processed through Shopify and/or applicable payment service providers.
The specific security and authentication procedures used may depend on the payment method selected and the payment provider involved in the transaction.
Customers should not send sensitive payment credentials to us by email or other unsecured communication methods.
5. Prices and Currency
Product prices are displayed on our online store.
The applicable currency and final order amount will be shown during checkout before the customer completes the order.
Customers should review:
- Product prices;
- Quantity;
- Discounts, where applicable;
- Shipping charges, where applicable;
- Taxes, where applicable; and
- Final order total
before completing their purchase.
6. Taxes and Other Charges
Applicable taxes and charges will be handled according to the information shown during checkout and applicable legal requirements.
Depending on the destination, additional customs duties, import taxes or other charges may apply.
Where such charges are not included in the checkout total, they may be payable separately by the customer where permitted by applicable law.
Please review our Shipping and Delivery Policy for additional information concerning international delivery and import-related charges.
7. Payment Authorization and Verification
Some orders or payment methods may require additional authorization or verification before an order can be processed.
This may include reasonable measures intended to:
- Confirm order information;
- Verify payment information;
- Prevent unauthorized transactions;
- Prevent fraud;
- Confirm delivery information; or
- Meet requirements imposed by payment or delivery service providers.
If additional information is reasonably required to process an order, we may contact the customer using the contact information provided during checkout.
8. Failed or Incomplete Payments
A payment may fail or remain incomplete for reasons outside our direct control.
Possible reasons may include:
- Incorrect payment information;
- Payment provider restrictions;
- Authorization failure;
- Technical interruptions;
- Security verification;
- Transaction limits; or
- Temporary payment service unavailability.
If a payment cannot be completed, customers may return to checkout and use another payment method where another option is available.
Only payment methods currently displayed during checkout are available.
9. Duplicate Payments
If you believe you have been charged more than once for the same order, please contact us.
Please provide:
- Your order number;
- The email address used for the order;
- The date of the transaction; and
- Relevant payment information that can help us identify the transaction.
For security reasons, please do not send complete payment credentials or other sensitive financial information by email.
10. Order Confirmation
Submitting payment information or selecting a payment method does not necessarily mean that an order has been finally accepted.
After an order is successfully placed, customers will normally receive an order confirmation using the contact information provided during checkout.
We may contact customers if additional information is reasonably required to process an order.
11. Order Changes and Cancellations
If you wish to change or cancel an order, please contact us as soon as possible.
We will attempt to assist where reasonably possible.
However, once an order has entered processing or has been dispatched, it may no longer be possible to change or cancel it.
In such cases, the applicable return and refund procedures may apply.
12. Refunds
Approved refunds will be processed in accordance with our Return and Refund Policy and applicable consumer law.
The timing of a refund may depend on:
- The reason for the refund;
- Whether returned products must first be received and inspected;
- The payment method used for the original transaction;
- The payment service involved; and
- Applicable legal requirements.
13. Refund Method
Approved refunds will be issued using the applicable refund method available for the original transaction or another appropriate method where necessary.
The exact refund method may depend on the payment method used for the original order and the payment services available for that transaction.
Where additional information is required to arrange a refund, we may contact the customer using the contact information associated with the order.
We will not require customers to provide unnecessary sensitive payment credentials by email.
14. Refund Processing Time
For eligible returns under our voluntary return policy, approved refunds are normally processed within 10 days after the return has been reviewed and approved.
For refunds arising from the statutory right of withdrawal or other mandatory consumer rights, refunds will be processed within the period required by applicable law.
Where permitted by law, we may withhold reimbursement until we have received the returned goods or the customer has supplied evidence of having returned the goods, whichever occurs first.
After a refund has been issued, additional processing time may be required before the funds become available to the customer, depending on the applicable payment service.
15. Payment Method Availability
Payment methods available through our online store may change over time.
The availability of a payment method may depend on factors including:
- Customer location;
- Delivery destination;
- Currency;
- Order value;
- Product;
- Payment provider;
- Delivery service; and
- Technical availability.
For this reason, customers should rely on the payment options displayed during checkout for the relevant order.
Information displayed during checkout takes precedence regarding the payment methods currently available for that transaction.
16. Fraud Prevention and Transaction Security
We may take reasonable measures to protect customers and our business against fraudulent, unauthorized or suspicious transactions.
Where reasonably necessary, an order may be reviewed before processing.
We may request additional information where required to verify an order or transaction.
Any such measures will be applied in accordance with applicable law and our Privacy Policy.
17. Personal Information and Payments
Personal information associated with orders and payments is handled in accordance with our Privacy Policy and applicable data protection requirements.
Depending on the transaction, relevant information may be processed by:
- Paper Tiger House;
- Shopify;
- Payment service providers;
- Financial institutions;
- Fraud-prevention providers; and
- Other service providers necessary to process the transaction.
The parties involved depend on the payment method and services actually used for the relevant order.
18. Payment Disputes
If you believe there is a problem with a payment or refund, please contact us first so that we can review the transaction.
When contacting us, please provide your order number and sufficient information for us to identify the relevant order.
Nothing in this section limits any mandatory rights or remedies available to consumers under applicable law.
19. Changes to This Payment Policy
We may update this Payment Policy from time to time to reflect changes to our payment arrangements, store operations or applicable requirements.
The latest version will be published through our online store with an updated revision date.
Changes to this policy do not limit mandatory consumer rights.
20. Contact Us
If you have questions about payments, transactions or refunds, please contact:
Paper Tiger House
CVR number: 45511049
Responsible person: Adriana Patricia Perez Orozco
Registered address:
Åboulevard 4, 1. tv
2200 København N
Denmark
Email: support@zhbysi.shop
Telephone: +45 58 72 49 28