Payment Policy

ast updated: August 18, 2026

This Payment Policy explains the payment methods, payment procedures, security measures and related conditions applicable to purchases made through our online store operated by Paper Tiger House.

Please review this Payment Policy before completing your purchase.

Only payment methods displayed during checkout are available for the relevant order.

1. Accepted Payment Methods

We currently support the following payment methods for eligible orders:

✓ PayPal

Where PayPal is available during checkout, customers may complete payment securely using their PayPal account.

✓ Cash on Delivery (COD)

Where Cash on Delivery is available for the relevant destination and order, customers may pay when the parcel is delivered.

Payment method availability may depend on:

  • Country or region;

  • Postal code;

  • Order value;

  • Product;

  • Currency;

  • Delivery method;

  • Courier availability; and

  • Payment-provider availability.

Only payment methods displayed during checkout are available for the relevant order.

We do not guarantee that every payment method will be available for every customer or order.

2. Payment & Security

We aim to provide a clear and secure checkout experience.

Secure Shopping

✓ PayPal Payment
Eligible PayPal transactions are processed through PayPal's payment infrastructure.

✓ Cash on Delivery
Eligible customers may pay when their parcel is delivered.

✓ Secure Checkout
Payments should only be completed using the payment options displayed during the official checkout process.

✓ Privacy Protected
Payment-related personal information is handled in accordance with our Privacy Policy and applicable data protection requirements.

✓ Order Confirmation
Customers will normally receive confirmation after successfully submitting an order.

✓ Customer Support
Customers may contact us if they experience a payment or order problem.

3. PayPal Payments

Where PayPal is available, you may select PayPal during checkout.

When PayPal is selected, you may be redirected to PayPal to complete the payment.

PayPal may require you to:

  • Sign in to your PayPal account;

  • Select or confirm your payment method;

  • Verify your identity;

  • Approve the transaction; or

  • Complete additional security checks.

Payment information processed directly by PayPal is subject to PayPal's own:

  • Terms;

  • Privacy policies;

  • Security procedures; and

  • Account requirements.

Paper Tiger House does not require access to your PayPal password or login credentials.

Your order will normally proceed after the PayPal transaction has been successfully authorized or confirmed.

4. Cash on Delivery (COD)

Where available, customers may choose Cash on Delivery during checkout.

With Cash on Delivery, payment is generally made when the parcel is delivered.

Depending on the destination and courier, payment may need to be made:

  • In cash;

  • In the exact amount requested by the courier; or

  • Using another payment method accepted directly by the local courier.

The payment method accepted at delivery is determined by the relevant delivery provider.

Cash on Delivery may not be available for every:

  • Country;

  • Postal code;

  • Product;

  • Order value; or

  • Delivery method.

If COD is unavailable for your order, it will normally not appear as an available payment option during checkout.

5. Cash on Delivery Order Confirmation

Certain Cash on Delivery orders may require additional verification before shipment.

Verification may include confirming:

  • Customer name;

  • Telephone number;

  • Delivery address;

  • Products ordered;

  • Order amount; and

  • Intention to receive and pay for the parcel.

This verification helps reduce:

  • Incorrect delivery information;

  • Fraudulent orders;

  • Duplicate or false orders; and

  • Failed deliveries.

If we cannot reasonably verify a COD order, we may contact the customer before processing or dispatching the parcel.

6. Refusing a Cash on Delivery Parcel

If you no longer wish to receive a COD order, please contact us as soon as possible before shipment.

Repeated refusal of Cash on Delivery parcels without a valid reason may result in COD being restricted for future orders where permitted by applicable law.

Nothing in this section limits any statutory:

  • Cancellation right;

  • Withdrawal right;

  • Return right;

  • Refund right; or

  • Other mandatory consumer protection.

7. Payment Authorization

Submitting a payment or an order does not necessarily mean that the order has been finally accepted.

For PayPal orders, the payment may need to be successfully:

  • Authorized;

  • Verified; and

  • Confirmed

before the order can proceed.

We may delay, decline or cancel an order where reasonably necessary because:

  • Payment cannot be verified;

  • Payment authorization fails;

  • A transaction appears unauthorized;

  • Fraudulent activity is suspected;

  • Order information is materially inconsistent;

  • Delivery information cannot reasonably be verified; or

  • Processing the transaction would violate applicable law.

If a prepaid order is cancelled after payment has already been collected, an appropriate refund will be processed in accordance with our Return and Refund Policy.

8. Order Confirmation

After successfully placing an order, customers will normally receive an order confirmation using the email address provided during checkout.

The confirmation may include:

  • Order number;

  • Products ordered;

  • Product quantities;

  • Total order amount;

  • Selected payment method;

  • Delivery information; and

  • Other relevant order details.

Please review the confirmation carefully.

If you notice an error, contact us as soon as possible at:

Email: support@zhbysi.shop
Telephone: +45 58 72 49 28

9. Prices and Currency

Product prices are displayed through our online store.

The applicable currency and final amount payable will be displayed during checkout before you submit the order.

Depending on the payment provider, your bank or payment account provider may apply:

  • Currency conversion;

  • Exchange-rate adjustments; or

  • Other independent charges.

Such third-party charges are outside the direct control of Paper Tiger House.

10. Taxes and Additional Charges

Applicable taxes and other charges may be displayed during checkout where required and reasonably possible.

Orders delivered across national borders may also be subject to:

  • VAT;

  • Customs duties;

  • Import taxes;

  • Clearance fees;

  • Administrative charges; or

  • Other charges imposed by authorities in the destination country.

Where such charges are included in the amount paid at checkout, this will be reflected in the applicable order information.

Please review our Shipping and Delivery Policy for additional information concerning customs and import-related charges.

11. Failed or Declined PayPal Payments

A PayPal payment may fail or be declined for reasons including:

  • Insufficient funds;

  • Account restrictions;

  • Incorrect account information;

  • Identity or security verification;

  • Fraud-prevention controls;

  • Payment-provider restrictions; or

  • Temporary technical problems.

If a PayPal payment fails, please review the information provided by PayPal or use another payment option displayed during checkout where available.

We cannot independently override a payment rejection made by PayPal.

12. Duplicate Payments

If you believe you have been charged more than once for the same order, please contact us promptly.

Please provide:

  • Your full name;

  • Order number;

  • Email address used for the order;

  • Payment date;

  • Amount charged; and

  • Relevant transaction information.

Please do not send passwords, verification codes or sensitive account credentials.

We will review the available transaction records and assist where appropriate.

13. Refunds

Refunds are processed in accordance with our Return and Refund Policy.

PayPal Refunds

Where an order was paid using PayPal, an approved refund will normally be returned through the original PayPal transaction or another legally appropriate method.

The time required for the refunded amount to appear may depend on PayPal or the customer's financial service provider.

Cash on Delivery Refunds

For Cash on Delivery purchases, the refund method may require additional arrangements because the original payment was collected physically by the courier.

Where necessary, we may contact the customer to arrange an appropriate refund method.

The customer may be asked to provide information reasonably necessary to process the refund.

Customers should never provide account passwords or full sensitive payment credentials by email.

14. Refund Processing

Where a refund has been approved, processing will follow the applicable Return and Refund Policy and mandatory consumer law.

Processing times may depend on:

  • Payment method;

  • Type of return;

  • Date the returned goods are received;

  • Date proof of return is provided;

  • Verification requirements; and

  • Processing time of the payment provider.

Where a statutory right of withdrawal applies, refunds will be processed within the period required by applicable law.

15. Fraud Prevention

We may perform reasonable checks designed to prevent:

  • Unauthorized purchases;

  • Identity misuse;

  • Payment fraud;

  • False Cash on Delivery orders;

  • Account abuse;

  • Suspicious transactions; and

  • Other fraudulent activity.

Where reasonably necessary, we may contact a customer to verify an order.

If we have reasonable grounds to suspect fraud or unauthorized activity, we may:

  • Temporarily hold the order;

  • Request additional confirmation;

  • Decline the transaction; or

  • Cancel the order.

These measures are intended to protect customers, delivery partners, payment providers and our business.

Nothing in this section allows us to remove any mandatory consumer right.

16. Payment Information and Privacy

Personal information connected with payments and transactions is processed in accordance with our Privacy Policy.

Depending on the payment method selected, relevant information may be shared with:

  • PayPal;

  • Delivery companies;

  • Cash on Delivery service providers;

  • Fraud-prevention providers;

  • Technology service providers; and

  • Other parties reasonably necessary to complete or secure the transaction.

Payment-related information may be used for purposes including:

  • Processing payments;

  • Managing orders;

  • Verifying transactions;

  • Preventing fraud;

  • Processing refunds;

  • Maintaining transaction records; and

  • Complying with applicable legal obligations.

17. Payment Safety

For safer online shopping, customers should:

  • Complete payments only through the official checkout process or official PayPal payment process;

  • Never send passwords by email;

  • Never provide PayPal login credentials to customer support;

  • Never provide one-time security codes unless the relevant payment provider requires them through its own secure process;

  • Review order details before confirming payment;

  • Keep order and payment confirmations; and

  • Contact us if suspicious activity is detected.

Paper Tiger House will never ask you to provide your PayPal password by email or telephone.

18. Payment Disputes

If you believe there is an issue with a payment, please contact us promptly so that we can review the matter.

Please provide:

  • Your order number;

  • Full name;

  • Email address used for the order;

  • Payment method;

  • Payment amount;

  • Date of payment; and

  • A description of the issue.

Where a payment provider such as PayPal operates an independent dispute process, that provider's own terms and procedures may also apply.

Nothing in this section limits any legal right or remedy available to a consumer.

19. Payment Method Availability

Payment options may change from time to time because of:

  • Payment-provider availability;

  • Country restrictions;

  • Courier availability;

  • Changes to Cash on Delivery services;

  • Security requirements;

  • Fraud-prevention measures; or

  • Operational changes.

The payment methods actually available for a specific purchase are those displayed during checkout.

20. Changes to This Payment Policy

We may update this Payment Policy where necessary because of:

  • Changes to available payment methods;

  • Changes to PayPal services;

  • Changes to Cash on Delivery availability;

  • Changes to payment providers;

  • Fraud-prevention requirements;

  • Legal or regulatory requirements; or

  • Other legitimate operational changes.

The latest version will be published through our online store.

The “Last updated” date at the beginning of this Payment Policy indicates when the latest version became effective.

21. Contact Information

If you have questions concerning payments, PayPal, Cash on Delivery, an order or a refund, please contact:

Paper Tiger House
CVR number: 45511049
Responsible person: Adriana Patricia Perez Orozco

Registered address:
Åboulevard 4, 1. tv
2200 København N
Denmark

Email: support@zhbysi.shop
Telephone: +45 58 72 49 28