Contact information

Contact Information

Last updated: August 18, 2026

Thank you for visiting our online store.

If you have questions about our products, orders, payments, shipping, delivery, returns, refunds or other customer service matters, please contact us using the information below.

Customer Service

Company name: Paper Tiger House
CVR number: 45511049
Responsible person: Adriana Patricia Perez Orozco

Email: support@zhbysi.shop
Telephone: +45 58 72 49 28

Registered Business Address

Paper Tiger House
Åboulevard 4, 1. tv
2200 København N
Denmark

Order Enquiries

When contacting us about an existing order, please include your order number where possible so that we can identify the relevant transaction and assist you more efficiently.

You may contact us regarding:

Product questions;
Order status;
Order changes or cancellations;
Payment questions;
Shipping and delivery;
Tracking information;
Damaged products;
Incorrect products;
Missing products or accessories;
Returns;
Exchanges;
Refunds; and
Other customer service matters.

Returns and Refunds

If you wish to request a return or refund, please contact us before sending any product back.

Please include:

Your full name;
Order number;
Email address used for the order;
Product concerned;
Reason for the return or refund request; and
Photographs or videos where the product is damaged, defective or incorrect.

Return requests are handled in accordance with our Return and Refund Policy.

Please do not send products to our registered address without first receiving the appropriate return instructions.

Shipping and Delivery Enquiries

For questions regarding shipping, tracking or delivery, please provide:

Your order number;
Customer name;
Delivery address; and
Tracking number, if available.

This information helps us review the shipment and provide appropriate assistance.

Privacy Requests

If you wish to exercise a privacy or data protection right, including a request relating to access, correction or deletion of personal information, please contact:

Email: support@zhbysi.shop

We may request information reasonably necessary to verify your identity before processing certain privacy requests.

Please refer to our Privacy Policy for more information.

Important Notice

Our registered business address is provided for company and legal contact purposes.

For product returns, please contact us first and follow the return instructions provided by our customer service team.

Sending a product back without prior return instructions may delay the processing of your return or refund.

Contact Details

Paper Tiger House
CVR number: 45511049
Responsible person: Adriana Patricia Perez Orozco

Registered address:
Åboulevard 4, 1. tv
2200 København N
Denmark